Understanding Your Cell Phone Contract – Phone Experts Consumer
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Understanding Your Cell Phone Contract

Do You Understand Your Cell Phone Contract?

What’s the most important part of getting a new phone? Well, it’s all important… but there are a few things that are KEY.

  1. Listen to the terms of the contract before signing on the dotted line.
  2. Understand what you’re paying for.
  3. Choose a phone and plan that feels right to YOU. It doesn’t matter what your kids think…unless, of course, they’re footing the bill.

We always expect questions throughout the process and we’re more then happy to answer them in a way that is easy to understand. Remember: there is no such thing as a bad question!

In fact, one of the questions we get asked the most often is this:

“I just signed a 24-month service agreement. How does my device balance work?”

Device balances are confusing for many people, so if that sounds like you, you’re not alone!

“What is it?”

“How does it work?”

“Do I have a device balance?”

Let’s break it down with this scenario:

Phone “A” sells in store with no term pricing of $1400. Anna picks a 2-year term with an eligible plan and pays $200 in store for the phone. The rest ($1200 balance), is spread out over the 24-month agreement ($50 per month).

If Anna completes her 24-month term, the device balance will reach $0.

If she chooses to renew and get a new device after 22 months, she’ll have to pay back the discount balance for the remaining 2 months ($50 x 2 months = $100).

We already mentioned it but since it can’t be said enough, there really is NO bad question. We are here for you before you sign on the dotted line and long after!

Contact us here to get answers to the rest of your questions.

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